Technical Requirements

To complete an PUA Online degree, you will need to have a personal computer that meets the minimum system requirements for the Virtual learning management system. Specific programs may have additional requirements. For the best learning experience, students should meet the following recommendations for all programs:

Tech Support

Device and Operating System

  • A laptop or desktop computer running Windows 7 and above or macOS 10.10 and above. Chromebooks (Chrome OS), iPads (iOS), Android devices and iPhones do not meet the minimum requirements for coursework at the University of Arizona. These types of devices may be used for some coursework but should not be a primary device.
  • Memory: 4 GB or higher (RAM)
  • Hard Drive: 60 GB (macOS High Sierra and Windows 10 require 16 GB)
  • Processor: Intel i3 (equivalent or higher)

Browser

  • Mozilla Firefox or Chrome are preferred browsers.
  • Note: Safari, Microsoft Edge and Internet Explorer may be used for some coursework but will not give students the best experience overall.

Hardware/Peripherals

  • A built-in or external microphone and webcam.
  • Note: Some students have found it helpful to possess additional peripherals, such as a printer and headphones or a headset, although these are not required unless specified by your program.

Access (Frequency and Permissions)

  • Students will need regular access to their machine and peripherals. Daily access is recommended.
  • Students should have full administrative rights to these machines to install and download applications as required by their classes.

Internet Connection

  • Must have consistent access to the internet.
  • At least 2 MB upload and download speed; a high-speed broadband connection is recommended.

Recommended Software and Applications

  • Microsoft Office Suite
  • Adobe Acrobat Reader
  • As an Arizona Online student, you will receive access to google apps for education, which will include special access to additional storage and privacy by using your university credentials to login

24/7 IT Support Center

If you experience technical problems with an Arizona Online course, you may contact the 24/7 IT Support Center. It’s open seven days a week (excluding University holidays) and 24 hours a day. Whether you need help logging into a class or installing anti-virus software, IT staff members are available for around-the-clock help.